Refund policy

30-Day Money-Back Guarantee for Any Reason

Undamaged products may be returned for a full refund for any reason within 30 days of the date of purchase. Once the returned item arrives back in Angerstone’s warehouse for inspection, the refund process will begin.

●Returns must include all accessories

●Items must include original packaging

●For non-quality related warranty claims, buyer is responsible for shipping costs

●For non-quality related warranty claims, Angerstone refunds the cost of the product itself

●Returns may be rejected if items do not meet the above requirements

Refund requests for the 30-day money back guarantee expire 30 days after opening a warranty claim. It is not possible to process a request for a refund for non-quality issues for items that have expired this 30-day window. For quality-related issues, please see below.

Warranty Claims for Quality-Related Issues

All quality-related defects on items sold directly by Angerstone  are covered by an extensive warranty, starting from the date of purchase

For quality-related warranty claims, items will be replaced with a new item. In situations where a replacement is not an available or preferred option, Angerstone will offer a partial refund according to the usage time of the device.

Warranties on all replacements follow the same warranty timeframe of the original defective item. Warranties on products are void after having been fully refunded.

Thank you for your attention to our policies. Our intention is to best serve all of our customers and have a mutually satisfying relationship.

 

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